Hybrid Work Options for SMBs and how to capitalize - ideagivers

Hybrid Work Options for SMBs and how to capitalize

Before the epidemic the success of businesses was usually measured by resources, budgets or locations. Now, businesses, large and small, are discovering themselves in an open field and using many new tools like laptops as well as video conferencing software and kitchen tables, or home offices.

This shift to remote working has led to the adoption of new technologies , and has created new opportunities for companies to change the way they conduct business to increase their customers, especially when remote work is expected to be here to stay. Indeed remote work is so effective, 60% of managerssay that their business plans to revamp their office to incorporate the hybrid model of work.

However, the possibilities for SMBs may wane as larger companies with larger budgets will always discover new ways to make the most of their time even in a digital world. However, with the right mindset, tools and the right technology, SMBs can compete with the big guys even in the highly competitive business.

Here are five ways to do it:

1. Customers expect a different sales experience

One of the most lucrative possibilities for SMBs is sales. The majority of deals were restricted to those that are able to travel to meet prospects or host large dinner parties and surprisetheir prospects. However, it’s hard to convey that kind of excitement to an electronic screen.

Furthermore, 82% of customers have a desire for prompt responses to marketing or sales inquiries and 67 percent of consumers now prefer to use self-service instead of talking to a person directly. Combine this with the limitations on mobility, and you’ll have a huge chance to come up with new ways to get more and better deals.

Fast-paced SMBs are already taking advantage of this change by providing better and more differentiated services. more than half of small businesses say they’ve already widened the channels customers can connect with them. If SMBs can provide the kind of buying experience customers would like – from the first call until the finalized contracts – then they’ll prepared to land more lucrative deals. With the appropriate tools it’s possible.

2. Automation and integration: Do more in less time.

With the right tools to automatize processes such as agreements on a large scale, small businesses are able to maximize their opportunities. There’s a plethora of SaaS tools which not only help SMBs operate digitally from anywhere however, they also provide additional benefits.

Electronic Signatures, for example provide efficiencies to previously paper-intensive processes. With features such as templating and API-enabled bulk messaging, crucial documents for business like NDAs or sales contracts and employment offers can be delivered in a matter of minutes instead of having to be manually prepared and sent each time.

Many SMBs have already realized that less is better with the average amount of apps that SMBs utilize to manage their business reducing over the last year, and accompanied by an 24% rise since the beginning of 2019 in the use of CRM.

The main takeaway is that companies are moving toward greater integration of solutions to can unlock further more efficiency.

Consider our eSignature instance from above: not just sophisticated eSignature software tools simplify employee and customer experiences but they also integrate with other digital apps. For example, eSignature tools that integrate with Salesforce allow salespeople to prepare and mail contracts directly from their CRM, avoiding them from the tedious task of switching between apps.

This bundle of services that’s helping companies do more work in less time, and using lesser tools at the places they’re doing their work.

3. Attract top talent

In the present world of distributed work, where remote work is the norm What employees expect is changing. On-site massages and free coffee are giving way to freedom, flexibility and a balanced work-life. This is creating a market that makes small businesses as appealing as big companies to prospective employees.

Flexible SMB businesses gives them the ability to adjust to changing expectations of employees quicker. This is due to the ability of SMBs to connect with the best talent by employing digital-first practices which reflect the evolving expectations of their employees.

Through streamlining the hiring and onboarding process by making use of technologies such as videos screening software, electronic signatures and automated background checks SMBs are able to provide candidates with a an experience that is competitive and secure the top talent faster.

4. Working in a hybrid environment

One of the main advantages of small businesses is their flexibility. There’s no slow-moving hierarchies or long processes that hinder things, SMB decisions are collaborative and swift.

However, the changes in communications during the pandemic have affected some small businesses’ ability to make quick decisions as 37 percent from employees seeing a decline in productivity because they could not easily reach a colleague to get answers.

What do SMBs get back the speed advantages they enjoy?

In the beginning, you need to define the way they communicate, by establishing guidelines for communication and clear policies. Then , by implementing tools for communication such as Slack or Zoom to help accelerate their communication.

The result? SMBs can grow and develop faster than their lumbering counterparts.

5. Securing remote business deals

Cybercrime and fraud hit an all-time record during COVID. Large-scale data breaches grew in intensity and frequency in 2020, with the number of breaches increasing 273 percent in the initial quarter of 2020.

It’s no surprise that it happened at the same time as the rapid use of digital tools as well as temporary work-from-home solutions. What was essential in the beginning of lockdown in order to prevent remote workers from accessing the same tools at home has become an attack on the security of all businesses.

However, more concerningly, as companies went on the internet, they also changed their their business transactions. This opened them up to more fraud possibilities than they had ever been.

It’s good to know that there’s a broad variety of tools at a reasonable price that can aid, such as reliable technology called eSignature that digitalizes the entire process of contracting and eliminates the risk of theft or physical tampering. They also come with audit trail and bank-level security to ensures your data is traceable and secure.

With these tools Businesses can be more prepared and more secure from the majority, if not all, kinds of attacks.

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